Delivery + Fees
What states do you service?
Our standard delivery areas include Washington, D.C., Maryland, and Virginia.
Can I pick up my rental order from your warehouse?
To arrange for client pick ups/drop offs at any of our locations, please call us at (301)-944-0247 from 9:00 am - 6:00 pm Monday - Friday.
What other fees may apply to my order?
Your order may incur additional fees or charges if our delivery/pick up teams are required to use the stairs, is delayed due to the event, if there is a large distance between the truck and delivery location, or if it requires additional labor or services.
Do you setup and breakdown the rental products?
Our delivery/pick up teams will setup and breakdown several of our rental products at no additional charge including specialty tables, bars, cooking equipment, dance floors, and platforms. We can perform chair unbagging/bagging, chair setup and breakdown, and table setup and breakdown services at an additional cost—you can opt to add those services during checkout. Please contact contact us by email at info@dalissaevents.com, or by phone at (301)-944-0247 for more information.
Do you charge delivery fees?
We have standard delivery/pick up charges that apply to all orders - please refer to our listing of typical delivery/pick up and processing fees that may be associated with an event. Orders that require more complex delivery/pick up arrangements or arrangements outside our standard business hours may incur additional charges. Please contact us by email at info@dalissaevents.com, or by phone at (301)-944-0247 for more information.
I’d like different parts of my order to deliver to different locations on-site (i.e. one part delivered to the ballroom, another part delivered to the kitchen, etc.). How can I note this on my order?
Please contact us by email at info@dalissaevents.com, or by phone at (301)-944-0247 for more information.